1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners about how users interact with their sites.
Cookies contain information that is transferred to your computer's hard drive or mobile device. They typically contain a unique identifier and information about your preferences and behaviour on the website.
Cookie Basics
- Size: Cookies are small - typically less than 4KB
- Storage: Stored locally on your device
- Lifespan: Can be temporary (session) or persistent
- Purpose: Improve website functionality and user experience
1.1 Session vs Persistent Cookies
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until you delete them
1.2 First-Party vs Third-Party Cookies
- First-Party Cookies: Set by danzenicen.com domain
- Third-Party Cookies: Set by external services we use (analytics, advertising, etc.)
2. How We Use Cookies
At Danzenicen Pet Supplies, we use cookies to enhance your browsing experience and improve our services. Our cookies help us:
2.1 Website Functionality
- Remember your preferences and settings
- Keep you logged in to your account
- Maintain items in your shopping basket
- Ensure website security and prevent fraud
- Provide personalised content and recommendations
2.2 Performance and Analytics
- Understand how visitors use our website
- Identify popular products and content
- Monitor website performance and loading times
- Detect and resolve technical issues
- Improve our website design and functionality
2.3 Marketing and Advertising
- Show relevant advertisements on other websites
- Measure the effectiveness of our marketing campaigns
- Prevent showing the same advertisement repeatedly
- Personalise marketing messages and offers
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility.
| Cookie Name |
Purpose |
Duration |
| session_id |
Maintains your session and login status |
Session |
| csrf_token |
Security protection against cross-site attacks |
Session |
| cookie_consent |
Remembers your cookie preferences |
1 year |
| basket_id |
Maintains items in your shopping basket |
30 days |
3.2 Performance Cookies
These cookies collect information about how you use our website, helping us improve performance and user experience.
| Service |
Purpose |
Data Collected |
| Google Analytics |
Website traffic analysis |
Page views, session duration, bounce rate |
| Internal Analytics |
Custom performance tracking |
Feature usage, conversion rates |
| Error Tracking |
Technical issue detection |
Error logs, browser information |
3.3 Functionality Cookies
These cookies remember your preferences and provide enhanced, personalised features.
- Language preferences: Remember your chosen language
- Location settings: Store your delivery preferences
- Display preferences: Remember your chosen layout options
- Accessibility settings: Store accessibility preferences
3.4 Marketing Cookies
These cookies track your activity across websites to provide relevant advertising and marketing.
| Platform |
Purpose |
Duration |
| Google Ads |
Targeted advertising and remarketing |
90 days |
| Facebook Pixel |
Social media advertising |
180 days |
| Email Marketing |
Newsletter and email campaign tracking |
2 years |
4. Third-Party Cookies
Some cookies on our website are set by third-party services that we use. These services have their own privacy policies and cookie practices.
4.1 Analytics Services
4.2 Social Media Platforms
- Facebook: Social media integration and advertising
- Twitter: Social media sharing and engagement
- Instagram: Social media integration
- LinkedIn: Professional networking and B2B advertising
4.3 Payment Processors
- Stripe: Secure payment processing
- PayPal: Alternative payment method
- Apple Pay/Google Pay: Mobile payment solutions
Third-Party Control
We do not control third-party cookies. Please review the privacy policies of these services for information about their cookie practices and opt-out options.
5. Managing Your Cookie Preferences
You have several options for managing cookies on our website and in your browser:
5.1 Our Cookie Preference Centre
When you first visit our website, you'll see a cookie banner allowing you to:
- Accept All: Allow all cookies for the best experience
- Necessary Only: Only essential cookies for basic functionality
- Customise: Choose specific cookie categories
You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.
5.2 Browser Settings
Most browsers allow you to control cookies through their settings:
Google Chrome
- Click the three dots menu → Settings
- Navigate to Privacy and security → Cookies and other site data
- Choose your preferred cookie settings
Mozilla Firefox
- Click the menu button → Options/Preferences
- Select Privacy & Security
- Choose your cookie preferences under Cookies and Site Data
Safari
- Safari menu → Preferences
- Click the Privacy tab
- Choose your cookie blocking preferences
Microsoft Edge
- Click the three dots menu → Settings
- Navigate to Cookies and site permissions
- Manage cookies and site data
5.3 Mobile Devices
iOS (Safari)
- Settings → Safari
- Scroll to Privacy & Security
- Configure cookie preferences
Android (Chrome)
- Chrome app → Menu → Settings
- Site Settings → Cookies
- Choose your preferred settings
6. Cookie Categories
6.1 Necessary Cookies (Always Active)
These cookies cannot be disabled as they are essential for the website to function:
What happens if you disable necessary cookies:
- You cannot log in to your account
- Your shopping basket will not work
- Security features will be compromised
- Some pages may not load properly
6.2 Analytics Cookies (Optional)
Help us understand how our website is used:
- Benefits: Improved website performance and user experience
- Impact of disabling: Less personalised experience, slower improvements
- Data: Anonymised usage statistics
6.3 Marketing Cookies (Optional)
Used to show relevant advertisements:
- Benefits: More relevant ads and special offers
- Impact of disabling: Less relevant advertising, may see more generic ads
- Data: Browsing behaviour, interests, purchase history
6.4 Functional Cookies (Optional)
Remember your preferences and settings:
- Benefits: Personalised experience, saved preferences
- Impact of disabling: Need to reset preferences on each visit
- Data: Display preferences, location settings, accessibility options
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Our cookie usage and practices
- Legal requirements and regulations
- New features and services
- Third-party services we use
When we make significant changes:
- We'll update the "Last updated" date
- You'll see a notification on your next visit
- We may request renewed consent for new cookie types
- Previous versions will be archived for reference
Stay Informed
We recommend reviewing this policy periodically to stay informed about how we use cookies and how you can control them.